How To Document Processes Your Team Will Actually Use

About the show:

The Agency Spark Podcast, hosted by Sarah Nye, is a collection of interviews from thought leaders in the marketing consulting and agency space. Each episode is designed to spark ideas that you can put into practice for your agency today. Check out the new Spark Lab Consulting site here!

About this episode:

In this second single episode of the Agency Spark Podcast, Sarah talks about how to document the processes your team will actually use.

Sarah Nye is the COO of Duct Tape Marketing and founder of Spark Lab Consulting with over 12 years of small business experience. She oversees the day-to-day operations to support the growth of both companies with a focus on strategic planning, consultant network training, and client success.

main ideas:

  • You don’t have to document 100% of your small business operations
  • Operations can be viewed as unnecessary “busy” work
  • Installing marketing systems without a powerful operating system only causes a new set of problems
  • A key part of an operating system is determining where your company creates value
  • Defining your key processes is critical

More from Sarah Nye:

  • If you would like to chat with Sarah about installing an operating system in your business, please email her at [email protected]
  • LinkedIn Sarah

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This episode of the Agency Spark Podcast is brought to you by Termageddon, the creator of the Privacy Policy. Any website that collects a bit of an email address in a contact form should not only have a privacy policy, but it should also have a strategy for keeping it updated when laws change. Click here to learn more about how Termageddon can help protect your business and get 30% off your first year payments using code DUCTTAPE at checkout.

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My network of channel strip marketing consultants has helped me grow my business more than once 40% in the last 12 months. ~ Michael Quinn – Michael Quinn Agency, Fargo, ND

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